Please read these terms carefully before using our services. By accessing or using Upgrade Lender's website and services, you agree to be bound by these terms and conditions.
Welcome to Upgrade Lender. These Terms of Service constitute a legally binding agreement between you and Upgrade Lender regarding your use of our website located at upgradelender.com and all related services, features, content, and applications offered by Upgrade Lender.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not access or use our services. Your continued use of our platform constitutes your ongoing acceptance of these terms and any future modifications.
Important: These Terms of Service contain an arbitration clause and class action waiver that affect your legal rights. Please read Section 15 carefully.
To use Upgrade Lender's services and apply for a personal loan, you must meet the following eligibility requirements:
We reserve the right to verify your eligibility at any time and may request additional documentation to confirm your identity and financial status. Providing false or misleading information during the application process is grounds for immediate denial and may result in legal action.
Upgrade Lender provides online personal loan services to qualified borrowers. Our services include but are not limited to:
The availability of specific services may vary based on your location, creditworthiness, and other factors. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
To access certain features of our services, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials. You should use a strong, unique password and enable any additional security features we offer.
You may close your account at any time by contacting customer support. However, closing your account does not relieve you of any outstanding obligations, including the repayment of any active loans. We may suspend or terminate your account at our discretion if we believe you have violated these terms or engaged in fraudulent activity.
When you apply for a loan through Upgrade Lender, you authorize us to obtain your credit report and other information necessary to evaluate your application. The application process consists of the following stages:
The initial rate check performs a soft credit inquiry that does not affect your credit score. This allows you to see potential rates and loan offers without commitment. The rates shown are estimates based on the information provided and may change upon full application review.
If you choose to proceed with a loan offer, a hard credit inquiry will be performed, which may temporarily affect your credit score. You will be required to provide additional documentation and verify your identity, income, and other relevant information.
Loan approval is subject to verification of all information provided and satisfaction of our underwriting criteria. If approved, you will receive a loan agreement detailing all terms and conditions. Funds are typically disbursed within 1-3 business days after acceptance of the loan agreement.
Upgrade Lender offers personal loans with Annual Percentage Rates (APR) ranging from 9.99% to 35.99%. Your actual rate will depend on your credit history, income, loan amount, loan term, and other factors. All rates are fixed for the duration of your loan term.
We do not charge origination fees, application fees, or prepayment penalties. The APR disclosed includes all costs associated with your loan. Late payment fees may apply if you fail to make a payment by the due date as specified in your loan agreement.
A $3,000 loan with a 36-month term at 18.99% APR would have monthly payments of approximately $110 and a total repayment amount of approximately $3,960. Actual terms may vary based on your creditworthiness and other factors.
You agree to repay your loan according to the terms specified in your loan agreement. Payments are due monthly on the date specified in your agreement. You may make payments through the following methods:
You may pay off your loan early at any time without penalty. Early repayment will reduce the total interest you pay over the life of the loan. Any prepayment will be applied first to any accrued interest, then to the principal balance.
If you miss a payment or make a late payment, you may be charged a late fee as specified in your loan agreement. Late payments may also be reported to credit bureaus, which could negatively impact your credit score. If you are having difficulty making payments, please contact us immediately to discuss hardship options.
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to the practices described in our Privacy Policy.
We implement industry-standard security measures to protect your personal and financial information, including 256-bit SSL encryption, secure data storage, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
All content on the Upgrade Lender website, including but not limited to text, graphics, logos, images, software, and the compilation thereof, is the property of Upgrade Lender or its content suppliers and is protected by United States and international copyright laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent, except for personal, non-commercial use.
When using our services, you agree not to engage in any of the following prohibited activities:
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that our services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not warrant that the results obtained from using our services will be accurate or reliable.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UPGRADE LENDER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES.
In no event shall our total liability to you for all claims exceed the amount you have paid to us in fees during the twelve months preceding the claim.
You agree to defend, indemnify, and hold harmless Upgrade Lender and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms of Service, or your violation of any rights of another party.
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use our services will immediately cease.
Termination of your access does not relieve you of any obligations under any loan agreement you have entered into with us. All provisions of these Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms of Service or our services shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware or, at your option, via telephone or video conference.
You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. You waive any right to participate in a class action lawsuit or class-wide arbitration against Upgrade Lender.
We reserve the right to modify these Terms of Service at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of our services after the effective date of any changes constitutes your acceptance of the modified terms.
We encourage you to review these Terms of Service periodically to stay informed about our terms and conditions. The "Last Updated" date at the top of this page indicates when these Terms were last revised.
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: 1-800-555-0123
Mail: Upgrade Lender, Legal Department, 123 Finance Street, Suite 100, Wilmington, DE 19801
Hours: Monday - Friday, 9:00 AM - 5:00 PM ET
By using Upgrade Lender's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.